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    Terms & Conditions


    To register to use you must be over 18 years of age, and must ensure that your details held by us are correct and complete at all times.

    When you register, you will be given the option to receive information from YEPSS Convenience Store  about products, promotions or special offers which we feel may be of interest to you. In the event that you do not wish to be contacted for such purposes, ensure that you tick the appropriate box as you go through the registration process. You may unsubscribe from our contact list at any time by the Unsubscribe link in our newsletter, by e-mailing us at or calling us on 020 7661 4006.

    Use of is offered to you free of charge for your personal use and is subject to these terms and conditions.

    By using you consent to be bound by the following terms and conditions.

    Please note that these terms and conditions do not affect your statutory rights.

    Password and security of your account

    When you register to use the Site you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting Customer Services (see below for contact details).

    If YEPSS has reason to believe that there is likely to be a breach of security or misuse of the Site, we may require you to change your password or we may suspend your account.

    Copyright and intellectual property

    The content of is protected by copyright, trademarks, and other intellectual property rights. You may retrieve and display the content of on a electronic device, store such content in electronic format (but, excepting search engine computers, not on any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on without written permission from YEPSS Convenience Store.

    Site Availability

    Although YEPSS Convenience Store strives to offer you the best service possible, YEPSS makes no promise that the services at will meet your requirements. YEPSS Convenience Store cannot guarantee that the service will be fault free. If a fault occurs in the service you should report it via email to and we will correct the fault as soon as we reasonably can.

    Your access to may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. YEPSS Convenience Store will attempt to restore the service as soon as it reasonably can.

    Ratings and Reviews

    By submitting any content to the Site you agree that:

    • You are the sole author of and are personally responsible for any content you submit (e.g. a written review) and you own any intellectual property rights that relate to it;
    • all 'moral rights' that you may have in such content have been voluntarily waived by you; and
    • We may contact you at the e-mail address attached to your account to request a review or to notify you about the status of your review.

    You agree that you won't submit anything that:

    • is false, inaccurate, or misleading;
    • you have been paid or rewarded for, if such compensation influenced the content of your review in any way;
    • has been copied from anyone else, or infringes on any third party’s copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
    • violates any law or is considered to be offensive e.g. threatening, libellous or racially or religiously biased;
    • includes references to other websites or any contact information (e.g. email addresses or phone numbers); or
    • contains any computer viruses, worms or other potentially damaging computer programs or files.

    Ratings and written reviews will generally be posted within two to four business days. YEPSS reserves the right to remove or to refuse to post any submission for any reason.

    YEPSS's right to suspend or cancel your registration

    YEPSS may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms.

    The suspension or cancellation of your registration and your right to use the Site shall not affect either party's rights or liabilities.

    YEPSS’s liability is provided by Sinoarm Limited without any warranties or guarantees. You must bear the risks associated with the use of the Internet. provides content from other Internet sites or resources and while Sinoarm Limited tries to ensure that material included on is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. YEPSS Convenience Store will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with If YEPSS Convenience Store is informed of any inaccuracies in the material on the site we will attempt to correct the inaccuracies as soon as we reasonably can.

    In particular, we disclaim all liabilities in connection with the following:

    • Incompatibility of with any of your equipment, software or telecommunications links.
    • Technical problems including errors or interruptions of
    • Unsuitability, unreliability or inaccuracy of
    • Inadequacy of to meet your requirements.

    To the full extent allowed by applicable law, you agree that we will not be liable to you/or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to

    Nothing in these terms and conditions shall exclude Sinoarm Limited liability for personal injury or death caused by its negligence.

    Our acceptance of an order takes place on dispatch of the order, at which point the purchase contract will be made and you will be charged for your order.

    Third Party Websites

    As a convenience to YEPSS Convenience Store customers, the Site includes links to other websites or material which are beyond its control. YEPSS is not responsible in any way for content outside the Site.

    Applicable Law

    These Terms shall be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts.


    We may occasionally make changes to our terms and conditions. If this concerns you, you are advised to check the current terms and conditions prior to every purchase. If you continue to use after the date of a change in our terms and conditions, your use of indicates your agreement to be bound by said new terms and conditions.

    International Use

    Sinoarm Limited makes no promise that materials on are appropriate or available for use in locations outside the United Kingdom, and accessing from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the United Kingdom, you do so at your own initiative and are responsible for compliance with local laws.


    Please note that for online sales we take payment at the point of dispatch and not at the checkout stage. On some bank cards our initial check for sufficient funds, taken on receipt of your order, may appear like a payment on your statement. This is known as a 'Shadow Payment'. This amount is not taken by Sinoarm Limited, but taken by your bank and held, appearing like a transaction. We take one single payment on dispatch of your order and any amount held by your bank should be accredited back to your account within a week. Our online system allows for only one payment to be taken. If you have further queries about this 'Shadow Payment' please contact your bank. YEPSS Convenience Store will not take any responsibility should any extra charges be applied to you by your bank as a result of your bank holding to your 'Shadow Payment'.

    All payments for are processed in British Sterling (£). Any other prices listed on are for guidance only and subject to international exchange rates and fees. Please check with your bank as to their policies on foreign payments and exchange rate fees.

    Please ensure that the expiry date of your payment card is after the date you place your order. Payment is taken when your order is ready to be posted and in the event that the payment card has expired we will be unable to take payment and fulfil your order.


    You may not assign, sub-license or otherwise transfer any of your rights under these Terms.

    If any provision of these Terms is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect.

    If you breach these Terms and YEPSS ignores this, YEPSS Convenience Store will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms.

    Nothing in these Terms shall exclude YEPSS's liability for fraudulent misrepresentation or personal injury or death caused by its negligence.

    Using our diet and lifestyle search function

    Our food preference search function has been designed to help you match relevant products on our grocery website to specific dietary or lifestyle food and drink needs.

    We work with a team of nutritionists who regularly review the food products we sell to make sure they fit your dietary profile. However, food products are frequently reformulated, ingredients may change and manufacturers’ data may be incorrect or incomplete. That’s why we’re constantly reviewing and updating the filters.

    The search results displayed will contain products from both the range as well as other products that have been identified as not containing a specified allergen as an ingredient.

    Bear in mind that other products and filters have been collated by reviewing their ingredients list and any ‘may contain’ labelling, so while they won’t contain a specified allergen, they may not have been produced under controlled conditions. That means we can’t guarantee they’re suitable for a specific dietary need.

    Our search function is all about saving you time and identifying potentially suitable food but shouldn’t be used as an alternative to medical advice and carrying out your own checks. We recommend that you don’t just rely on information provided on any list and always check product labels.

    The Site is owned and operated by Sinoarm Limited trading as YEPSS Convenience Store a company registered in England and Wales whose registered office is at 2 Tenter Street, Sheffield, S1 4BY.

    If you have any queries please contact Customer Services at or 020 7661 4006 from a mobile.

    Company Registration No. 14521491

    Last update: 06/12/2022 © A&A GROWTH LTD, 2022-2023